Shipping & Returns

DELIVERY


Currently only EU delivery. Delivery takes place after receipt of payment, via Bpost (Belgian Post). The delivery period takes 1 working day for deliveries in Belgium. 3 days to the Netherlands. We are not liable for any delays or lost packages by the courier service. Is your country outside EU? Then be sure to contact me: jeanne.lestudio@gmail.com


EXCHANGE AND WITHDRAWAL RIGHT 

You are entitled to a 2-week exchange right for unused or unworn items. If I notice that there is damage to a returned product or if I notice that the clothes are dirty or clearly worn, I have the right not to accept this returned item. If not, the full amount (of the returned products, not of the shipping costs) will be refunded to your account within 30 days.

Your returned item must be sent to the return address Leiestraat 101, 8520 Kuurne within two weeks. Please enclose your proof of purchase. The label should not be peeled off. The shipping costs are for you in that case.


If there is something wrong with your purchased item, like a constrution fault or so. Please contact jeanne.lestudio@gmail.com first. 

Your returned item must be sent to the return address Leiestraat 101, 8520 Kuurne within two weeks. Please enclose your proof of purchase. The label should not be peeled off. The shipping costs are for Jeanne Le Studio. You wille receive a return label via email after our contact.